Medavie Health Services Messenger

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Category Archives: Medavie Health Services

A Paramedic Services Week thank you message from Erik Sande

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Paramedic Services Week is being recognized across Canada between May 24-30. This year’s theme is “Pandemic: Paramedics on the Front Line” and reflects the important role paramedics are playing in response to the COVID-19 pandemic. Despite the hardships and challenges they are facing, they are continuing in their roles on the frontline, providing care as quickly and safely as possible.

In the following video, Erik Sande, President of MHS, takes a moment to thank paramedics for their tireless efforts to keep patients and communities safe. Every day, they are heroes to countless Canadians and we couldn’t be more proud of them.

MHS West paramedic saves life on family vacation

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MHS West Paramedic Mitchell Ehr is being hailed as a hero after helping to resuscitate a man who went into cardiac arrest. However, he hadn’t arrived as part of an ambulance team or even in uniform – he was on vacation with family at Edmonton’s Royal Alberta Museum.

As Mitchell recently explained to the Saskatoon StarPhoenix, he and his family were leaving the museum after a mid-February visit when they noticed a man lying on the ground, being aided by bystanders who had ripped open his shirt. As soon as he saw that the man was turning purple and struggling to breathe, he knew he needed to jump into help.

Mitchell felt for a pulse and began CPR, before an AED was located and used on the man. After an AED shock and a second round of compressions that lasted about five minutes, the man regained consciousness and opened his eyes.

Mitchell told the StarPhoenix it was the most emotional call he’s been on in his seven years as a paramedic, given that his family and the patient’s family were all there, including kids and grandkids. That fact was not lost on the patient, who later asked to meet Mitchell to personally thank him for the second chance at life and more precious time with his family.

As a result of their selfless actions, Mitchell and the two others who assisted in resuscitating the man – including an off-duty firefighter and another first aider – will be recognized with an award later this year. It’s well-deserved recognition for three people who are now seen as heroes by many.

MHS West paramedic Mitchell Ehr

Patient Safety Week 2019

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Patient safety is at the heart of everything we do within Medavie Health Services. Everyone at all levels of our organization, including paramedics, nurses, dispatchers, fleet and administrative staff, is dedicated to our patients’ safety and wellbeing.

This week is the Canadian Patient Safety Institute’s Canadian Patient Safety Week – it’s a week to inspire extraordinary improvement in patient safety and quality. This year’s theme is “Conquer Silence” and looks to raise awareness of patient safety and call attention to preventable patient harm.

As part of this week, we want to recognize those MHS employees who have gone above and beyond in their commitment to all aspects of patient safety over the past year. These are people within our company who consistently provide exemplary patient care, are focused on improving our patient experience and environment, and who seek out potential hazards and/or provide solutions to reduce risk to our patients.

In other words, they are Patient Safety Champions.

All of our Patient Safety Champions are being personally recognized but we would like to take this opportunity to thank each of them for making patient safety a priority in everything they do. Our 2019 Patient Safety Champions are:

EMC
Carrie Bent
Bill Brown
Kevin Carey
Rick Deveaux
Kristen Douglas
Alexa LeBlanc
Brian J MacDonald
John MacIsaac
Michael MacKenzie
Dawn MacMillan
Karen McEachern
Evan Mcneil
Kerry McNeil
Cheryl Merkel
Lisa Pastuck
Andrea Rosvold
Jason Stevens
Rosie Snarby
Scott Sturgeon
Andrew Walsh
Sherry Wilkinson

MHSNB
Denis Bourque
Louise Cyr
Pamela Cooke
Christina Gallant
Shelley Hunter
Andrew Jackart
Sarah Johnston
Eric Landry
Sébastien Larouche
Wayne LeBlanc
Serge J. LeBlanc Sr.
Vicki MacGarvie Gopal
Nolan Morris
Michael Phillips
Michelle Reddin
Denis Sonier
Mary Williams

MEMSEO
Lisa Arbour

MHS West
Marty Bowman
Graham Bradley
Jason Collier
Holly Graham
Jacob Houghton
Jade Morgan
Trent Wilson

Congratulations on your well-deserved recognition!

PCC Leadership Summit 2019: Canada’s EMS leaders gather about the future of primary health care in our country

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From June 12-14th, Island EMS welcomed paramedic leaders from across the country in Charlottetown, PEI as the host of the 2019 Paramedic Chiefs of Canada Leadership Summit.

The two-day event was an opportunity to discuss the future direction of paramedicine in Canada, including advances in and innovative approaches to primary care. Those in attendance, many from across MHS, had the opportunity to participate in leadership sessions, meet industry partners, network with colleagues and engage with subject matter experts.

Among the presenters was MHS President, Erik Sande, who delivered a plenary session presentation on Reshaping Health Care to Meet Today’s Needs and the future of primary health care in our country. During the hour-long session, Erik explained the increasing demands of patient needs and expectations, and how paramedics are helping to add capacity and create efficiencies to meet them. Paramedicine has become a key part of the primary health care or “out-of-hospital” system and paramedics are an integral part of the patient care plan. He also highlighted MHS’ various integrated and community-care programs that are working at different scales to improve the wellbeing of Canadians.

MHS Vice President, Operations, Matt Crossman was also there to welcome everyone to this year’s gala banquet. The following morning, he joined other health care leaders for a panel discussion on mental health strategies, sharing MHS’ ongoing efforts to support paramedics and their families in recognizing and treating post-traumatic stress, working closely with the Mental Health Commission of Canada and other partner organizations.

Thank you to Island EMS for welcoming everyone to beautiful PEI – and to everyone within MHS who helped make the 2019 PCC Leadership Summit a great success!

Patient Safety Week at Medavie Health Services

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Patient safety is at the heart of everything we do within Medavie Health Services. Everyone at all levels of our organization, including paramedics, nurses, dispatchers, fleet and administrative staff, is dedicated to our patients’ safety and wellbeing.

Today kicks off Canadian Patient Safety Institute’s Canadian Patient Safety Week – it’s a week to inspire extraordinary improvement in patient safety and quality. This year’s theme is “Not all meds get along” and focuses on medication safety and reducing medication errors across Canada.

 As part of this week, we want to recognize those MHS employees who have gone above and beyond in their commitment to all aspects of patient safety over the past year. These are people within our company who consistently provide exemplary patient care, are focused on improving our patient experience and environment, and who seek out potential hazards and/or provide solutions to reduce risk to our patients.

 In other words, they are Patient Safety Champions.

All of our Patient Safety Champions are being personally recognized but we would like to take this opportunity to thank each of them for making patient safety a priority in everything they do. Our 2018 Patient Safety Champions are:

Jonathan Akin
Melanie Bois
Colleen Carey
Denise C. Clavette
Steve Crocker
Sandee Crooks
Emily Cunningham
Louise Cyr
Darcy DeLorey
Gerry Fougere
Tyler Fraser
Kent Gallant
Henry Geldart
Tanya Godfrey
Edgar Goulette
Mathieu Haché
Clay Harnish
Kathy Helpert
Theresa Irving
Michael Janczyszyn
Heather Jovichevich
Brianna LeBlanc
Erin Lee
Kayla MacDonald
Myra MacHattie
Dawn MacMillan
Debby Manuel
Jason McDaniel
Pam MacLennan
Shelley Moore
Bill Myatt
Michelle Palmeter
Michelle Reddin
Peter Renouf
Carla Roy
Kim Smith
Scott Sturgeon
Michele Thomas
Dale Trarer
Rhonda Vacheresse

Congratulations on your well-deserved recognition!

A Medavie Health Services update from Erik Sande

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Leaving us with a whistle

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For the past 18 years, Tim Coolen has been a key member of the Medavie Health Services executive team, overseeing many facets of our operational services and helping us grow both geographically and professionally. So we had mixed emotions when Tim retired at the end of last year – sad to have him leave us but happy to know he’s moving on to a happy and healthy retirement.

Earlier this month, MHS held a retirement party for Tim and his family that allowed everyone to personally thank him for his contributions to our success, wish him all the best for retirement, and even share a few laughs about his experiences over the years.

While this won’t come as much of a surprise to those who know him, when asked what he would like for a retirement gift from MHS, Tim only had one request: a donation to the Loaves and Fishes food bank in Sydney, Nova Scotia. For 37 years, Loaves and Fishes has been a haven for those in need, serving more than 40,000 meals each year. Tim’s gracious donation will help those who need it most and help Loaves and Fishes volunteers with their goal of ensuring no one leaves their community kitchen hungry.

Congratulations Tim on a well-deserved retirement! And thank you for continuing to make a difference in your community.

Loaves and Fishes

Tim Coolen, left, with Marco Amati, manager of the Loaves and Fishes Society

Medavie Health Services launches Medavie Health Services West

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MHS_WEST_Wordmark

Today, we are pleased to announce the launch of Medavie Health Services West, which brings together our three western Emergency Medical Services companies – MD Ambulance, Guardian Ambulance and Prairie EMS – into a single organization that reflects our regional expertise and leadership in primary care. Each of our western companies will continue to operate as they have before; the only difference you will notice is the new name and look, including our vehicles and uniforms, as we transition to Medavie Health Services West. While our paramedics will now be part of a larger, regional company, they remain dedicated to the communities they continue to call home.

Please click here to read the media release announcing the launch of Medavie Health Services West.